The\u201c2020 Customer Benefits Paid\u201d report by Zurich in the Middle East has revealed striking insights on the top health risks in the UAE(1). Subsequent feedback gathered in early 2020 from people across various income levels, ages, professions and ethnicity in the UAE revealed worrying trends about the affordability of treating serious illnesses. For example:<\/p>\n\n\n\n
Taking the pulse of existing medical cover<\/strong><\/p>\n\n\n\n With COVID-19 adding further anxiety for consumers of all segments and demographics, individuals in the UAE should be aware of common pitfalls to ensure they have adequate cover in times of need. Walter Jopp, CEO of Zurich Middle East explains: \u201cSixty percent of people are simply not aware of gaps between their current medical cover and the actual cost of treatment for critical illnesses. The AED 150,000 to 250,000 average coverage provided by most health insurance is insufficient to treat most serious illnesses. For example, the real cost of chemotherapy sessions for breast cancer is over AED 384,000<\/em> (2).\u201c<\/p>\n\n\n\n An innovative solution \u2013 \u201cbuilt for you, by people like you\u201d<\/strong><\/p>\n\n\n\n Zurich has therefore launched YourCare to address the various concerns and shortcomings in relation to existing medical cover.Co-developed with existing Zurich customers and the wider market, this service is responsive to customer feedback, reflecting what people actually want and need to protect their financial future.<\/p>\n\n\n\n Specifically, YourCare meets growing demand for easy, affordable and adequate protection against serious health risks. Key features include:<\/p>\n\n\n\n \u201cWe are delighted to announce the launch of YourCare, a simple, digital and cost-effective critical illness solution<\/em>\u201d explains Walter Jopp. \u201cThis product addresses a gap in the market for customers in the UAE, especially Millennials, who are concerned about the extent of their health insurance and are particularly anxious about how they would get treatment in the event of a serious illness such as cancer<\/em>.\u201d<\/p>\n\n\n\n \u201cWe are proud of the innovative approach we have taken:<\/em> we started with customer insight and the shape of YourCare was directly driven by detailed discussions with our Z-One community<\/em>.\u201d<\/p>\n\n\n\n Further research findings<\/strong><\/p>\n\n\n\n Among various findings, research done from 2017 to 2019 (1)showed that:<\/p>\n\n\n\n (1) https:\/\/www.zurich.ae\/media\/2282\/zurich_claim_digital_final_8march2020.pdf<\/p>\n\n\n\n (2) Source: www.khaleejtimes.com\/editorials-columns\/we-need-to-bring-cancer-care-costs-down-and-soon<\/p>\n\n\n\n (3) All the coverage and the benefit pay-out are subject to the policy T&C.<\/p>\n\n\n\n Learn more about YourCare at www.yourlife.zurich.ae<\/p>\n\n\n\n