{"id":21644,"date":"2025-11-27T15:47:17","date_gmt":"2025-11-27T11:47:17","guid":{"rendered":"https:\/\/pressreleasenetwork.com\/site\/?p=21644"},"modified":"2025-11-27T15:47:17","modified_gmt":"2025-11-27T11:47:17","slug":"etihad-airways-crowned-one-of-the-worlds-top-airlines-in-2025-airhelp-score","status":"publish","type":"post","link":"https:\/\/pressreleasenetwork.com\/site\/2025\/11\/27\/etihad-airways-crowned-one-of-the-worlds-top-airlines-in-2025-airhelp-score\/","title":{"rendered":"Etihad Airways Crowned One Of The World\u2019s Top Airlines In 2025 AirHelp Score"},"content":{"rendered":"<p><span style=\"font-family: 'Aptos','sans-serif';\">Etihad Airways has been ranked among the top airlines globally in the prestigious 2025 AirHelp Score, achieving an exceptional overall score of 8.07 out of 10 and jumping an impressive nine places year-on-year.<\/span><\/p>\n<p><span style=\"font-family: 'Aptos','sans-serif';\">Widely recognised as one of the world\u2019s most comprehensive and trusted airline rankings, the AirHelp Score evaluates carriers equally on three key pillars: on-time performance, customer opinion and claim processing. The 2025 results are based on flight data from 1 October 2024 to 30 September 2025 and surveys from more than 11,500 passengers across over 60 countries.<\/span><\/p>\n<p><span style=\"font-family: 'Aptos','sans-serif';\">Etihad delivered this outstanding result during a period of rapid and sustained growth \u2013 expanding its modern fleet to 120 aircraft, growing its network to more than 100 destinations worldwide and carrying 19% more passengers year-on-year \u2013 all while continuing to raise the bar on punctuality and guest satisfaction.<\/span><\/p>\n<p><b><span style=\"font-family: 'Aptos','sans-serif';\">Antonoaldo Neves, Chief Executive Officer of Etihad Airways,<\/span><\/b><span style=\"font-family: 'Aptos','sans-serif';\"> said: \u201cRising to one of the top two airlines in the world is an extraordinary achievement and a clear validation of everything we are building at Etihad. While rapidly growing our network, fleet and guest numbers, we have stayed laser-focused on what truly matters: getting our guests there on time, delivering thoughtful and genuine hospitality at every touchpoint, and standing by them when plans change. This ranking is proud recognition for every single member of our people who make that promise real, flight after flight.\u201d<\/span><\/p>\n<p><b><span style=\"font-family: 'Aptos','sans-serif';\">Tomasz Pawliszyn, Chief Executive Officer of AirHelp<\/span><\/b><span style=\"font-family: 'Aptos','sans-serif';\">, added: \u201cEtihad Airways\u2019 rise to second place globally, with an overall score of 8.07, is impressive. Climbing nine places in a single year reflects the airline\u2019s strong commitment to the passenger experience, especially regarding on-time performance and customer satisfaction. As the aviation landscape continues to evolve, the 2025 AirHelp Score shows which airlines are keeping pace with modern passenger expectations. Today\u2019s travellers expect honesty, accountability, and reliability. We\u2019re pleased to see Etihad setting such a strong example for the industry this year.\u201d<\/span><\/p>\n<p><span style=\"font-family: 'Aptos','sans-serif';\">The AirHelp Score\u2019s customer opinion rating covers cabin crew, comfort, cleanliness, food and entertainment, while its unique claim-processing score measures how fairly and efficiently airlines handle passenger compensation when flights are disrupted.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Etihad Airways has been ranked among the top airlines globally in the prestigious 2025 AirHelp Score, achieving an exceptional overall score of 8.07 out of 10 and jumping an impressive nine places year-on-year. Widely recognised as one of the world\u2019s most comprehensive and trusted airline rankings, the AirHelp Score evaluates carriers equally on three key [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":21650,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[2],"tags":[],"class_list":["post-21644","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/posts\/21644","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/comments?post=21644"}],"version-history":[{"count":1,"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/posts\/21644\/revisions"}],"predecessor-version":[{"id":21651,"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/posts\/21644\/revisions\/21651"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/media\/21650"}],"wp:attachment":[{"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/media?parent=21644"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/categories?post=21644"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/tags?post=21644"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}