{"id":16238,"date":"2023-03-08T12:59:49","date_gmt":"2023-03-08T08:59:49","guid":{"rendered":"https:\/\/pressreleasenetwork.com\/site\/?p=16238"},"modified":"2023-03-08T12:59:52","modified_gmt":"2023-03-08T08:59:52","slug":"it-leaders-call-generative-ai-a-game-changer-but-seek-progress-on-ethics-and-trust","status":"publish","type":"post","link":"https:\/\/pressreleasenetwork.com\/site\/2023\/03\/08\/it-leaders-call-generative-ai-a-game-changer-but-seek-progress-on-ethics-and-trust\/","title":{"rendered":"IT Leaders Call Generative AI A \u2018Game Changer\u2019 But Seek Progress On Ethics And Trust"},"content":{"rendered":"

A new survey of more than 500 senior IT leaders reveals that a majority (67%) are prioritizing generative AI for their business within the next 18 months, with one-third (33%) naming it as a top priority.<\/p>

Despite the interest, most IT leaders have technical and ethical concerns with the technology that could impact its adoption in the coming year.<\/p>

The data highlights the potential of generative AI, and shows what IT leaders will need to prime their tech infrastructure, data strategy, security and ethical guidelines, and employee skills necessary for the massive opportunities ahead.<\/p>

Many senior IT leaders see generative AI as a ‘game changer’ and a tool to better serve customers<\/strong><\/p>

The majority of senior IT leaders (57%) believe generative AI is a ‘game changer.’ They believe the technology has the potential to help them better serve their customers, take advantage of data, and operate more efficiently. This outlook is echoed even among the skeptics \u2014 80% of those who say the technology is ‘over-hyped’ agree that generative AI will help them better serve their customers.<\/p>

Ethical, operational concerns draw skepticism<\/strong><\/p>

Thirty-three percent of those surveyed feel that generative AI is ‘over-hyped,’ with concerns that the technology brings the potential for security risks (79%) and bias (73%).<\/p>

Concerns extend beyond just those who feel the technology is ‘over-hyped’ \u2014 a majority of the 515 IT leaders surveyed are skeptical about the ethical implications of generative AI. Almost six in 10 (59%) believe generative AI outputs are inaccurate and almost two-thirds (63%) agree there is bias in generative AI outputs (e.g. misinformation and hate speech). In addition, 71% agree generative AI would increase their carbon footprint through increased IT energy use.<\/p>

Security risks, integration, and siloed data are top barriers to generative AI implementation<\/strong><\/p>

Businesses aren’t yet prepared for successful implementation: 65% of senior IT leaders can’t justify the implementation of generative AI at the moment. Surveyed leaders report major barriers to using generative AI successfully within their organization, and security barriers are particularly top of mind among those currently using the technology.<\/p>

Because of these barriers, nearly all respondents (99%) believe their business must take measures to equip themselves to successfully leverage the technology.<\/p>

Collaboration can address generative AI’s technical and ethical concerns<\/strong><\/p>

Ethical use must underpin the use of generative AI. But despite raising ethical and security concerns, leaders aren’t yet sure how to put ethics into practice \u2014 about one-third (30%) of businesses believe they must have ethical use guidelines to successfully implement generative AI within their business.<\/p>

The responsibility is on businesses to work together and knowledge-share to make generative AI a reality across the enterprise. Leaders see collaboration as a key tool to ensure the technology is functional and used in an ethical way.<\/p>