{"id":13254,"date":"2021-08-26T15:29:58","date_gmt":"2021-08-26T11:29:58","guid":{"rendered":"https:\/\/pressreleasenetwork.com\/site\/?p=13254"},"modified":"2021-08-26T15:30:01","modified_gmt":"2021-08-26T11:30:01","slug":"gartner-survey-reveals-a-44-rise-in-workers-use-of-collaboration-tools-since-2019","status":"publish","type":"post","link":"https:\/\/pressreleasenetwork.com\/site\/2021\/08\/26\/gartner-survey-reveals-a-44-rise-in-workers-use-of-collaboration-tools-since-2019\/","title":{"rendered":"Gartner Survey Reveals A 44% Rise In Workers\u2019 Use Of Collaboration Tools Since 2019"},"content":{"rendered":"\n

Nearly 80% of workers are using collaboration tools for work in 2021, up from just over half of workers in 2019, according to the Gartner, Inc. Digital Worker Experience Survey*. This is an increase of 44% since the pandemic began.                                 <\/p>\n\n\n\n

“Collaboration tools found renewed importance during COVID-19<\/a> for their role in ensuring the productivity of suddenly remote teams,” said Christopher Trueman<\/a>, principal research analyst at Gartner. “As many organizations shift to a long-term hybrid workforce model, cloud-based, personal and team productivity technologies, along with collaboration tools, will form the core of a series of new work hubs that meet the requirements of various remote and hybrid workers.”<\/p>\n\n\n\n

Storage\/sharing and real-time mobile messaging tools also saw increased use during the pandemic, used by 74% and 80% of 2021 respondents, respectively (see Figure 1).<\/p>\n\n\n\n

Figure 1: Changes in Digital Workplace Technology Use, 2019-2021 (Percentage of Respondents)<\/strong><\/p>\n\n\n\n

\"\"<\/figure><\/div>\n\n\n\n

Source: Gartner (August 2021)<\/p>\n\n\n\n

Specifically, the use of meeting solutions surged during the pandemic. While workers globally reported that they spent, on average, 63% of their meeting time in-person in 2019, that number dropped to 33% by 2021 as more meetings took place over audio and video-enabled meeting solutions. The shift away from in-person meetings is expected to continue. Gartner predicts that by 2024, in-person meetings will drop from 60% of enterprise meetings to 25%, driven by remote work<\/a> and changing workforce demographics.<\/p>\n\n\n\n

“As IT leaders prepare for a mix of meeting modalities, it will be critical that they ensure equitable collaboration, tool and resource access for all meeting participants, regardless of location,” said Trueman. “Cloud-based meeting solutions and content service platforms can support this through offerings or integrations with technologies including virtual whiteboards, rich chat features, and recording and transcription capabilities.”<\/p>\n\n\n\n

*For editors<\/strong>: The Gartner 2021 Digital Worker Experience Survey was conducted from November through December 2020 among 10,080 full-time employees at organizations with 100 or more employees in the U.S., Europe and Asia-Pacific. The Gartner 2019 Digital Workplace Survey was conducted online from March through April 2019, among 7,261 respondents in the U.S., Europe and Asia-Pacific.<\/p>\n\n\n\n

Gartner clients can read more in the report “Technology to Support Collaboration for a Hybrid Workforce.”<\/a> Learn more in the complimentary Gartner webinar “Gartner 2021 Digital Worker Experience Survey Results: The Real Future of Work.”<\/a><\/p>\n\n\n\n

Learn to make faster, smarter decisions — and generate stronger performance \u2013 by reinventing where, when and how work is done in the Gartner Future of Work Resource Center<\/a>. <\/p>\n","protected":false},"excerpt":{"rendered":"

Nearly 80% of workers are using collaboration tools for work in 2021, up from just over half of workers in 2019, according to the Gartner, Inc. Digital Worker Experience Survey*. This is an increase of 44% since the pandemic began.                                […]<\/p>\n","protected":false},"author":1,"featured_media":13256,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[2],"tags":[],"class_list":["post-13254","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/posts\/13254","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/comments?post=13254"}],"version-history":[{"count":1,"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/posts\/13254\/revisions"}],"predecessor-version":[{"id":13257,"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/posts\/13254\/revisions\/13257"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/media\/13256"}],"wp:attachment":[{"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/media?parent=13254"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/categories?post=13254"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pressreleasenetwork.com\/site\/wp-json\/wp\/v2\/tags?post=13254"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}