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Driving ROI And Revenue Growth Through CX Strategy

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The success of an organisation depends primarily on its capacity to provide outstanding customer service (CX). As consumer experience is subjective and mainly dependent on interpretation, there is no mechanism to measure Return on Investment (ROI). [...] 

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New COVID-19 Test Will Give Accurate Results In Just A Few Minutes

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A new COVID-19 test that reduces testing time from 30 minutes to less than five and delivershighly accurate results has been developed by researchers at the University of Birmingham.

The researchers believe their method could deliver a test that is [...] 

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Anantara Al Jabal Al Akhdar Resort Redefines Luxury With All-New Experiences And Upgrades To The Property

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Oman’s leading resort, Anantara Al Jabal Al Akhdar Resort, welcomes the new year with the exciting launch of an all-new experience, Extreme Jabal Activity Wall and the big reveal of the much-anticipated dining platform, TheRoyal [...] 

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10 Website Design Tips For 2021

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When you create a website, you have one opportunity to win your guests with a decent first impression. The web is flooding with animating information, and your site needs to stand out to catch viewers’ eye. In particular, it needs to keep them connected [...] 

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Asendia Launches New Global E-Commerce Delivery Service

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Today, Asendia, the joint venture between La Poste and Swiss Post, unveiled e-PAQ, its global parcel and package delivery service aimed at online retailers selling internationally. 

Developed following extensive customer research, e-PAQ will enable [...] 

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The Return Of The Middle East Investor In 2021

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A combination of the coronavirus and plunging oil prices has resulted in a fall in outbound Middle East global commercial real estate investment in 2020. Covid-19 and Middle East travel restrictions have had a major impact on UK commercial real estate [...] 

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ICAEW: Businesses Expect Working Life To Be Different Post-Pandemic, International Survey Finds

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Most businesses around the world expect working life to be different in the future, a survey by chartered accountancy body ICAEW has found.

In a report published in December 2020, based on a survey with chartered accountants from more than 50 countries, [...] 

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